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Consumer credit
A Motor Dealer must be authorised
by the Financial Conduct Authority (FCA)
to arrange finance products for consumers.

Consumer Contact

6 steps to reduce regulatory risk in your business

1
Review your current processes to identify where regulatory or TCF gaps exist.

2
Integrating processes & procedures addressing any gaps / potential risks.

3
Training your staff to manage and mitigate regulatory risks.

4
Monitor your regulatory activity on-line in real time, carry out desk-based reviews, support remote monitoring process with physical on-site reviews.
5
Stay on top of regulatory updates relevant to your business and changes required to meet regulator's standards.
6
Customer complaints handled in accordance with FCA DISP regulations in correct timescales.
Low risk

Join the ACL AR network and we’ll take care of everything.

What you get:
We complete your application to the FCA to become an Appointed Representative of Automotive Compliance Ltd.

  • Compliance Manuals and supporting documentation provided.
  • Integrated consumer credit showroom IT system reflecting your Finance products.
  • Long term storage of all paperwork in durable database medium.
  • Ongoing Regulatory updates.
  • Fully compliant processes & procedures to meet your sales process.
  • Secure electronic signature pads for customer's signature.
  • Fully supported dedicated account management.
  • SAF training and certification via Finance & Leasing Association (FLA) for all sales staff.
  • Complaints handling and Auditing.
  • Set up and roll out support, by Motor Industry professionals, so everyone gets receives training.
  • 7 day telephone support.
  • Dealer reviews to help drive revenue.
Medium risk

We supply the training, process, procedures, controls and consultative support you require to maintain your own consumer credit permission whilst you continue to report directly to the FCA.

  • We consult & work with your management team.
  • Bespoke on-line Demands and Needs system for your business.
  • Online individual competence testing, SAF training and certification via Finance & Leasing Association (FLA) for all sales staff.
  • We train all sales staff, implementing procedures and controls.
  • We provide all ongoing updates on regulatory changes.
  • We provide monitoring and support, both remotely and on-site that can be customised according to your requirements.
  • You maintain your direct authorisation with our on-line systems, training, staff testing, monitoring and consultative support.
High risk

DIY - manage the mammoth task of applying and reporting to the FCA yourself.

  • You do your own thing for Consumer Credit and simply take all the risks, provide all the regulatory systems, processes, training, auditing & manage the whole task of reporting to the FCA.

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