Dealers urged not to forget your FCA Compliance process when mapping their social distancing measures.

FCA Compliance may be the last thing on Motor dealers minds when re-mapping their sales procedures to meet the government guidelines of social and professional distancing, but the industry FCA compliance specialists are urging Motor Dealers not to forget their compliance procedures when reviewing their distancing measures in anticipation of re-opening showrooms under government guidelines.

With paperwork and even e-sign pads identified as potential Coronavirus hot spots, Automotive Compliance has been busy during this challenging time in both being proactive and reactive to the needs of Motor Dealers in developing a totally paperless and contactless Compliance procedure.

As the Motor Industry re-emerges into life post lockdown, Automotive Compliance announces the release of a ‘Covid-19 Safe Compliance’ process to embrace the new world of social and professional distancing.

The FCA rules provide flexibility to firms in a number of areas and they expect them to use this flexibility to support consumers to provide strong support and services to consumers during this period, ensuring they continue to be protected and that markets must continue to function well.

Paul Speakman joint founding director of Automotive Compliance in making the announcement explains; “The last thing a motor dealer needs in these challenging times is to allow FCA Compliance to slip as their current FCA process does not fit into the social distancing guidelines. Whilst Motor Dealers are coming to terms with what staying safe looks like in a dealership environment, it is evident they will need to adopt new working procedures for many aspects of their business to ensure the safety of their staff and customers.”

“At Automotive Compliance we have been busy working on supporting this, utilising not only our motor retail regulatory expertise, but our team’s hands-on dealership experience, in further developing our systems and process to keep sales departments and customers safe and ensure the dealers FCA compliance is maintained within the government guidelines.”

“Our ‘Covid-19 Safe Compliance’ online system is multi-platform compatible, whether PC-Based, iPad, tablet or mobile phone, and compliments whichever method of transaction the dealer is embarking on, whether that be online or a social distancing sale in the showroom, culminating in a physical showroom handover, click & collect or home delivery.

Paul Guy, fellow Director adds; “The new ‘Covid-19 Safe Compliance’ procedure, utilises SMS confirmation along the sales path, all contained within our system. Whether showroom based or working from home, this means the dealer does not need any additional software or connections and supports social distancing in the showroom environment.”

Speakman adds; “As we currently role this out to our existing clients, we will be more than happy to carry out a presentation via Zoom to any interested FCA authorised dealers as they review their sales procedures, we are confident our systems will keep their staff and customers safe whilst strengthening their compliance too.”

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